At HempMedJacksonville, we are committed to publishing high-quality and accurate content about CBD and its related topics. However, we also understand that mistakes can happen and we welcome feedback and criticism from our readers.
If you have a complaint about any of our editorial content, please contact us immediately. We will investigate the issue and take appropriate action if necessary. Our aim is to address your complaint as soon as possible and to find a satisfactory solution.
Complaints may relate to:
Inaccurate or misleading information
Poor quality writing or editing
Breach of our editorial guidelines or journalistic standards
Offensive or inappropriate language or images
How to Make a Complaint
Please send your complaint to our editorial team at [email protected]. In your email, please provide:
Your name and contact details
The title and date of the article you are complaining about
A summary of your complaint and the reasons why you believe it to be valid
Any evidence or supporting documentation you may have
We will acknowledge receipt of your complaint within 9, and will aim to provide you with a substantive response within 9. If we need more time to investigate your complaint, we will inform you of this and provide you with a new deadline for our response.
What Happens Next
Once we have received your complaint, we will conduct an internal investigation to determine whether there has been a breach of our editorial guidelines or journalistic standards. We will then decide on an appropriate course of action, which may include:
Retracting or correcting the relevant article
Publishing a clarification or apology
Providing additional information or context
Taking disciplinary action against the author or editor responsible
Other action as deemed necessary
We will inform you of the outcome of our investigation and any action we have taken in response to your complaint.
If you are not satisfied with our response, you may be able to escalate your complaint to an independent regulatory body, such as the Press Complaints Commission or the Online Publishers Association. We will provide you with information on how to do this if you are not satisfied with our initial response.
We take all complaints seriously and are committed to maintaining the highest standards of editorial integrity and accuracy. Thank you for taking the time to bring any concerns you have to our attention.